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SM CREATIVE ART | FAQ
Jewelry CAD Design Support
SM Creative Art focuses on jewelry CAD designs across categories such as rings, bangles, pendants, earrings, necklaces, bracelets, and wedding sets. Available designs are shown in the shop.
Our designs may be useful to jewelry designers, manufacturers, retailers, and CAD professionals. Please review each product page to confirm that the design suits your workflow and requirements.
Review the product images, description, and any specifications provided on the product page before placing an order. If important details are missing, contact us before purchasing.
Supported file formats can vary by product. Check the individual product listing for the exact formats and software compatibility information before purchasing.
Follow the download instructions provided after purchase and in your order information. If you cannot locate your files, contact support with your order details.
Customization depends on the design and the scope of the changes you need. Contact us with the product name and a clear description of the requested modifications so we can discuss feasibility.
Commercial use depends on the license terms provided for that specific product. Review the product listing and applicable license information before using a design in production or for client work.
Do not resell, redistribute, or share the original digital file unless the applicable license explicitly permits it. Check the product’s license terms if you are unsure.
Compatibility depends on the file formats supplied and the software you use. Check the product page for supported formats and confirm that your software can open them.
Products listed as digital CAD designs are digital files, not finished physical jewelry. Read each product description carefully to confirm what is included with your purchase.
Re-download availability may depend on the website’s account and order settings. Keep your order confirmation and contact us if you need help accessing a previous purchase.
Check that you downloaded the correct file and that your software supports its format. If the issue continues, contact us with your order details, file format, and software version.
Available payment methods are displayed during checkout. Please check the options shown on the checkout page before completing your order.
Refund eligibility depends on the store’s published refund policy, the circumstances of the order, and applicable law. Please review the refund policy before purchasing or contact us if you have a concern.
You can contact us to discuss a custom jewelry CAD project. Share your concept, reference images, dimensions, preferred materials, and any technical requirements so we can understand the scope.
Please include reference images or sketches, measurements, stone details if relevant, preferred metal or material, intended use, required file format, and your target timeline.
Call +91 88980 48190 and mention the design or product you are interested in. You can also use the website’s available contact options if you prefer to send details in writing.
Keep your order number and the email used at checkout ready when contacting us. Explain the issue clearly, such as a missing download, file compatibility question, or licensing query.
