- Premium Jewelry CAD Designs
- Instant Digital Downloads
Customer Care
Last updated: 22 October 2026
Last Updated: 26 October 2026
At SM Creative Art, we provide digital jewelry CAD designs and custom jewelry design services. Since our primary products are digital, most purchases are delivered electronically rather than through physical shipping.
This Shipping Policy explains how digital products are delivered and how delivery works for custom design services.
Most jewelry CAD designs available on SM Creative Art are digital products. No physical item is shipped when you purchase a digital product unless the product description explicitly states otherwise.
After your payment has been successfully confirmed, your purchased digital files may be made available through the download link provided on the order confirmation page, in your order confirmation email, or through your customer account, depending on the website’s available functionality.
Digital products are generally intended to be available shortly after successful payment confirmation.
In some cases, delivery may take longer because of payment verification, technical issues, or order review. If you do not receive access to your purchased files, please contact us with your order number so we can assist you.
To access your purchased digital files:
The exact download method may vary depending on the product and the website’s functionality.
If you cannot access, download, or open your purchased files, please contact our support team.
To help us resolve the issue, provide your order number, the email address used for the purchase, and a brief description of the problem. Screenshots or error messages may also be helpful.
We will review the issue and provide reasonable assistance where possible.
Custom jewelry CAD design services may require additional time for consultation, design development, revisions, and final file preparation.
The delivery timeline for a custom project will depend on its complexity, the requirements agreed upon, and the timely receipt of any necessary information or approvals from the customer.
An estimated delivery date or project timeline may be communicated before work begins. If there are significant delays, we will aim to communicate relevant updates.
SM Creative Art primarily offers digital products. Physical shipping charges, delivery locations, dispatch times, and courier details apply only if a physical product is specifically offered and purchased.
If a physical product becomes available, its applicable shipping information will be provided on the relevant product page or during checkout.
Please ensure that your email address and other order details are correct when placing an order.
If you do not receive an order confirmation or download information, check your spam or junk folder first. If the information is still missing, contact us with your transaction reference or other relevant order details.
Digital delivery may occasionally be affected by payment provider delays, internet connectivity, email service issues, website maintenance, or other technical problems.
We will make reasonable efforts to help resolve delivery issues. However, delivery times may be affected by circumstances beyond our reasonable control.
SM Creative Art may update this Shipping Policy to reflect changes to our products, delivery methods, services, or legal requirements.
Any revised policy will be published on this page with an updated revision date. We encourage customers to review this page periodically.
If you have questions about digital delivery, download access, or a custom jewelry CAD design order, please contact us.
Business Name: SM Creative Art
Phone: +91 88980 48190
Website: [Insert your website URL]
Please include your order number when contacting us about an existing purchase so we can assist you more efficiently.
